Privalon Autorent OÜ Car Rental Terms and Conditions
Renter’s Age and Driving License
- The renter must be at least 25 years old.
- The renter must have a valid driver’s licence that permits driving in Estonia. Some countries’ licences may require an additional international driving permit. The renter must also have at least two years of driving experience.
- The renter and any additional drivers must present a valid driver’s licence and identification document (Passport, ID card) when receiving the vehicle.
Maintenance and Use of the Rental Vehicle
- The renter must take good care of the rental vehicle.
- The use of the rental vehicle for illegal purposes or racing is prohibited.
- It is forbidden to use the rental vehicle off-road.
- The renter must drive the vehicle personally and not allow third parties to use it without written permission from the rental company noted in the contract.
Liability and Compensation for Damages
- The renter is fully responsible for all lost parts and accessories of the rental vehicle.
- In case of an accident, the renter must cover the damages up to the deductible specified in the contract.
- If the vehicle is damaged due to the renter’s negligence or intentional actions, the renter is fully responsible for the damage, regardless of the deductible specified in the contract.
- The renter is fully responsible for damages if caused by non-compliance with contractual obligations, or if the renter was under the influence of alcohol, drugs, or other intoxicating substances, or using the vehicle for criminal purposes.
- If the renter complies with all contract terms, the renter’s deductible for vehicle theft is €1200.
- In case of theft, the renter must return the vehicle’s documents and keys to the rental company; otherwise, the renter is fully liable for the theft.
- The renter must pay rent for the time taken to repair any damage, calculated as 1 day of repair equals 1 day of vehicle usage, up to a maximum of 30 days.
- Lost keys fee: €300
- Lost documents fee: €100
- Damaged tire or wheel fee: €100
- The renter is responsible for damage caused to the vehicle by third parties.
Payment Terms
- Payment options include credit cards, debit cards with credit card features, cash, and bank transfer based on a prepayment invoice. When paying by transfer, the invoice must be settled before the rental period begins.
- The renter must provide a prepayment according to the requested rental period.
Insurance Coverage Conditions
- Mandatory liability insurance is included in the rental price.
- The renter is liable for all damages occurring during parking, theft, or if the perpetrator is unknown. The maximum deductible is €1200 unless comprehensive insurance is purchased.
- Comprehensive insurance is available for an additional fee of €19 per day, with a deductible of €200.
- Insurance coverage does not apply if hazardous or prohibited materials are transported.
- Insurance coverage does not apply if the driver lacks a valid license at the time of the incident.
- Insurance coverage does not apply if the driver is under the influence of alcohol or other intoxicating substances.
Cross-Border Rentals and Territorial Restrictions
- Cross-border rentals are available upon request and for an additional fee.
- The renter may use the vehicle only within Estonia unless otherwise specified in the contract.
- Using the vehicle outside the contractually defined territory is strictly prohibited.
Additional Services
- Additional drivers, child seats, and boosters are available for an extra fee.
- Additional driver fee: €9 per day.
- Cleaning fee (if returned excessively dirty): €15.
- Pickup and drop-off service: Available within Pärnu city. Handovers and returns only at the company address.
Vehicle Return and Refuelling
- The rental vehicle must be returned with the same amount of fuel as at the time of rental. A refuelling fee of €30 plus the cost of the missing fuel will be applied if not returned with the same amount of fuel.
Rental Period and Return
- The rental day is 24 hours.
- The renter must return the vehicle at the agreed location and time at the end of the rental period.
- Late returns will incur a rental fee at double the rate unless otherwise agreed.
Mileage Limit and Additional Charges
- The daily rental mileage limit is 350 km.
- Each additional kilometre is charged at €0.15 per kilometre.
- The exact mileage limit is specified in the rental agreement.
Other Fees and Charges
- Traffic and parking fines administration fee: €30 per incident, plus all fines must be paid by the driver.
- All Privalon Autorent OÜ cars are non-smoking. An additional cleaning fee and/or odour removal fee is €150.
Technical Maintenance and Expenses
- The renter must ensure the vehicle’s technical condition (oil level, coolant level, brake fluid level, external lights, tire pressure, etc.) during the rental period.
- The rental company covers maintenance expenses resulting from normal use.
- The rental company is not responsible for expenses incurred due to travel interruptions caused by vehicle breakdowns or technical failures.
Accidents and Notifications
- In case of an accident, injury, vehicle damage, or theft, the renter must immediately notify the police and the rental company.
Long-Term Rental Discounts
- Long-term rental discounts are available upon request.
